Payment & Fulfillment Policy

Last updated: May 2026

Accepted Payment Methods

• Cash on Delivery (COD) – Available for KSA and UAE orders
• Tabby – Buy now, pay in 4 interest-free installments
• Tamara – Split payments, interest-free
• Credit / Debit Cards – Visa, Mastercard, American Express
• Apple Pay / Google Pay – Available at checkout
• STC Pay – Available for KSA customers

Fulfillment Locations

Nimall fulfills orders from the following locations:

• Main Warehouse: Dubai, UAE — serves UAE and cross-border orders to other MENA regions
• KSA Transitional Fulfillment Center: Riyadh, Jeddah, and Dammam — serves KSA major cities with 3–7 business day delivery
• Other KSA Cities: Served via cross-border shipping from Dubai, UAE — 5–10 business days

This fulfillment structure is consistent across all Nimall pages and policies. For full shipping details, see our Shipping Information page.

Order Processing

Orders are typically processed within 1–2 business days after payment confirmation. You will receive a confirmation email and tracking number once your order is dispatched.

Questions?

Contact our support team at support@nimall.com or visit our Help Center.