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Product Quality at Nimall

How Nimall ensures product quality: five-stage inspection process, verified suppliers, customer reviews, and a no-questions returns policy — backed by our UAE-licensed entity.

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Merchant Requirements

Merchant applications are individually reviewed. Approval, timing, fees, commission, fulfilment, market access and product publication apply only when confirmed through the accepted agreement and Seller Center.

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Shipping & Fulfilment by Flyeagle

Clear, order-specific guidance on shipping charges, delivery estimates, fulfilment locations, tracking, cross-border processing and authorized returns.

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Refund and Return Policy

Eligible returns may be requested within 14 calendar days after delivery. Contact Nimall before sending goods; eligibility, cost and remedy depend on the reason and applicable law.

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Nimall Partner Programme

Nimall Partner Programme: clear audiences, governed 7%–30% referral commission levels, eligibility, order validation and application routes for KSA and UAE Web partners.

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