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Prohibited Products Policy

Marketplace standards · clear at a glance

Safer choices begin with clear boundaries.

This policy explains what cannot be offered on Nimall and what sellers must check before listing. It is a minimum standard, not an exhaustive list of every restriction that may apply in a customer’s or seller’s market.

Policy updated · 2 September 2026

A family choosing safe everyday products together

Four essentials

Know the boundary before a product is listed

1

Lawful and authentic

Illegal, stolen, counterfeit or fraudulently represented goods are never allowed.

2

Safe for people

Weapons, illegal drugs, recalled goods and products designed to cause serious harm are prohibited.

3

Regulated means reviewed

Medicines, medical devices and age-restricted goods require explicit permission and proper approval where permitted.

4

Markets have different rules

A product permitted in one market is not automatically permitted for sale, delivery or possession in another.

Products that may not be offered

Nine categories to check

01

Illegal or counterfeit goods

Illegal, stolen, counterfeit or fraudulently represented products.

02

Weapons and explosives

Weapons, ammunition, explosives and items designed to cause serious harm.

03

Illegal drugs

Illegal drugs, controlled substances and related paraphernalia.

04

Unsafe or recalled products

Unsafe, recalled, adulterated or improperly labelled products.

05

Rights-infringing products

Products that infringe intellectual property, privacy or publicity rights.

06

Regulated and age-restricted goods

Restricted medicines, medical devices, tobacco, nicotine, alcohol or age-restricted goods unless expressly permitted and properly approved.

07

Protected people, wildlife and materials

Human remains, protected wildlife, endangered-species products or unlawfully sourced materials.

08

Exploitative or abusive content

Hateful, abusive, sexually exploitative or otherwise unlawful content and products.

09

Market-prohibited products

Products whose sale, import, export, transport or possession is prohibited in the applicable market.

A seller and compliance specialist reviewing a product

Seller responsibility

Check the product, then check the market.

Sellers remain responsible for understanding the product, its evidence and every market in which it may be offered. A listing should not be submitted until the required legal, safety, authenticity and market checks are complete.

Before listing

Four checks every seller must make

Legal status

Confirm that sale and possession are lawful in every intended market.

Licences and approvals

Hold any required licence, registration, certification or explicit permission.

Labels and age controls

Check ingredients, warnings, instructions, language and age restrictions.

Movement and delivery

Verify import, export, transport, storage and delivery restrictions.

Listing review and enforcement

Evidence may be required.

Nimall may reject, remove or suspend a listing, or request supporting evidence, when a product presents legal, safety, authenticity or policy risk. These actions do not replace the seller’s responsibility to comply with applicable law and this policy.

Questions or concerns

Ask before listing. Report when needed.

For a policy question or to report a listing, contact Nimall Support. Approval in one market does not guarantee approval in another.