Payment Policy
Payment, explained clearly
Pay with confidence at checkout.
Your final currency, payment methods, delivery charge and order total are confirmed for the destination market before you submit payment.
Available payment methods
Cards, Apple Pay, Google Pay, Cash on Delivery, Tabby or Tamara may appear only when the destination, order and provider make them available.
Secure checkout choices
Use the card or wallet options shown for your market. The checkout summary is the source of truth for the amount and currency.
Where offered
Cash on Delivery is available only when checkout presents it for the address and order. Any charge is shown before confirmation.
Eligibility is checked live
Our advertised BNPL option is 4 interest-free payments with no instalment fees. Provider approval, order limits and availability still apply.
Buy now, pay later
Split your purchase into 4 interest-free payments with no instalment fees when the eligible Tabby or Tamara option is shown at checkout. Review and select the 4-payment plan before confirming.
Split payments when approved
Choose Tabby’s 4-payment option when available and approved for your order. Our advertised plan has no interest or instalment fees. Review the dates and amounts shown by Tabby before confirming.
Learn about TabbyFlexible plans when approved
Choose Tamara’s 4-payment option when available and approved for your order. Our advertised plan has no interest or instalment fees. Review the dates and amounts shown by Tamara before confirming.
Learn about TamaraBefore you confirm
Check the order summary
Confirm currency, items, shipping charge, discounts and total before selecting Pay. For delivery to the UAE and Saudi Arabia, standard shipping is free when the order subtotal after discounts is AED 99 or more; below AED 99, shipping costs AED 10. Checkout currently charges in AED for both countries. Shipping to other countries follows the rates shown at checkout.
Read the provider screen
Confirm that the selected plan is 4 interest-free payments with no instalment fees. Provider approval, payment dates and limits still apply. If a different plan or charge is shown, contact Nimall before confirming.
Pause if anything is unclear
Do not submit repeatedly. Contact help@nimall.com with your order and the message shown.
After payment
Keep your order email
Nimall sends confirmation after checkout accepts the order. Provider approval alone is not an order confirmation.
Returned through the original method
Approved refunds follow the refund policy and the payment provider's processing timeline.
Read the refund policy
