Available payment methods

The methods displayed at checkout are the only methods confirmed for that order and market. Depending on checkout and provider availability, these may include cards, wallets, Cash on Delivery, Tabby or Tamara. A method mentioned elsewhere on the site is not a guarantee that it will be offered.

Instalment providers

If Tabby, Tamara or another instalment provider appears, eligibility, approval, payment schedule, limits, fees, interest and other terms are determined and displayed by that provider. Nimall does not guarantee approval, a fixed number of instalments, zero fees or zero interest.

Cash on Delivery

Cash on Delivery is available only when it is displayed for the delivery address at checkout. Availability can vary by market, city, item and order.

Order and payment status

An order is confirmed only after checkout returns a successful order confirmation. A pending, declined or interrupted payment is not a completed order. Do not submit payment repeatedly; contact support with the checkout or order reference if status is unclear.

Shipping and fulfilment

Fulfilment origin varies by item and available inventory. The delivery method, charge and latest estimate shown at checkout and in the order confirmation control the order. For delivery to the UAE and Saudi Arabia, standard shipping is free when the order subtotal after discounts is AED 99 or more; below AED 99, shipping costs AED 10. Checkout currently charges in AED for both countries. Shipping to other countries follows the rates shown at checkout.

Refunds

Approved refunds are initiated to the original payment method unless applicable law or the provider requires another route. Provider or bank processing time may be additional.