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Shipping

Fulfilment origin depends on the item and available inventory. Eligible UAE or KSA local-stock items may be dispatched locally or offered for pickup only when the order or checkout confirms that option. Most current KSA orders and other items not available locally may be dispatched from China; typical cross-border transit is approximately 10–18 calendar days after dispatch.

Delivery methods, charges and the latest estimate for the address are shown at checkout. Morocco is being prepared and is not offered until its delivery and return setup is active.

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Returns and refunds

Eligible returns may be requested within 14 calendar days after delivery. Return costs depend on the reason: Nimall covers accepted defective, damaged, incorrect or incomplete-item returns; customers normally cover accepted change-of-mind return shipping. Contact help@nimall.com before sending anything.

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